Welcome to the forums. No need to apologise at all. I hadn’t got round to emailing you directly about the recipes in any case, so the fault lies with me there.
As for the shipping, both of my Vapecrafter orders overtook orders from Giant Vapes (based in Rhode Island), using the same USPS service, so I think you are doing really well on that front.
I hope my review didn’t come across as negative - just wanted to give as much detail as possible.
Got the actual recipes, as promised, for both of the orders I made. They are not at all what I’d have tried had I begun to experiment myself or via their more advanced packages, and thus they have saved me untold amounts of faffing around with expensive, wasteful and very frustrating mistakes. Am going to stick with them rather than make up stuff myself, as they are so cost effective and high calibre.
This company is genius and I think they are seriously underselling their skills.
Also got an extra coupon as an apology for the delay with the recipes which is super generous.
Pro tip: email Kaween or Justin directly for customer service queries.
Im glad you got your recipes… Im still anxiously awaiting my order to ship (I know it’s custom it takes time, but man waiting on vapemail is hard especially if its something your excited about lol).
Lol yeah Im going to have to be patient they mailed it and its arrived in canada flew threw customs in under a minute but its still in Mississauga, so delivery is estimated as the 4th… There is a postal disruption strike/lockout looming for the second so I might have to be more patient than I have ever been in my life lol.
If the strike/lockout happens Im probably just going to reorder and have it fedex’d.
One thing I can say for vapecrafters though is their communication is great they get back to you with any questions you have and are very willing to work with and accommodate their customers… I will definitely continue doing business with them.
Pretty good I would say.
~Shipped out about a week after ordering
~bases matched my expectations based on the ones I had previously mixed
~came in glass bottles but the were clear not the cobalt blue I ordered
~packaging was very odd as they were shipped in a very large box full of packing peanuts (It took quite some time to fish through it to find all the little bottles and syringes)
I would certainly order from them again. The one suggestion I would have for them would have to do with the packaging as Im sure that envelope mailing would have made more sense financially for them and certainly been easier to find the product in lol.
Yes - also wondered about the huge boxes full of polystyrene. Bizarre. Assume they got a cheap bulk deal on the packaging, but am sure they could ship for less with more appropriate packaging, and thus get more business.
The glass bottles are pretty tough and I can’t imagine breaking. Several layers of bubblewrap should suffice. A USPS 7 X 7 X 6 would do fine and even a USPS Small Flat Rate box would work (maybe only get two layers of BW on each bottle) for 4-5 bottles. While Buyers may gripe about shipping, in the end they can rate you lower (on like eBay star-rating system) on the “perception” their item was not shipped with enough care.
BTW there is no Deal on those friggin styro beads. Try buying a huge bag on Amazon …hah and if you EVER find a deal send it to me immediately
The glass bottles are fine - it is the oversized box that is amusing and which costs more via USPS. Not a gripe as such - more a suggestion to go with smaller. I guess they’ll use up the big boxes first though.
Yeah the box was huge like a computer tower and other items all could have been shipped in it… I didnt pay for the shipping it was free and there is no way a big box like that shipped to Canada was cheap… some buble wrap and envelope would have been cheaper… Im not saying it wasnt protected enough I just saying the choice of shipping materials was friggin bizzarre… had I known you liked Peanuts I would have saved the box for ya
Just placed an order with Vapecrafter for 4x30 ml bottles, and another with Giant Vapes - also for 4x30ml bottles.
They both use the same USPS service, and yet Vapecrafter charges $3 less for shipping to the UK. Good stuff.
This time am ordering the first one but with guava in place of the apricot, a (mostly) organic version of same to compare, another one like the first but with more blossom notes, and a fourth one which is based on Japanese plum and notes I hope will work with that. Exciteddddddd.
I am looking into buying Medicine Flower flavor from Vape Crafter as they have small amounts so I don’t have to commit to using a whole 15ml for over 20 dollars!
Sorry was out for the weekend! So in regards to phasing out MF/Lotus, we will restock based on demand in regards to Lotus (medicine flower)
Currently we are rotating them through the On sale section to gauge this. I will relay more information as it is received from the top.