the result of people not getting that
means exactly what it says, nothing sinister, The idea that mods or anybody else much might mistake a topic that’s become a bit quiet for an "oudated " topic, just on the basis that nobody’s posting there right now - is just plain silly. The clue is in the subject matter, and would be obvious to anyone who’s read the whole thread, if not obvious from the title.
I do agree that heavy-handed moderation can kill a forum, but I envisaged that “archiving” would be evidently different from the “autocratic mod locking the thread just cos it pisses him off” scenario. If not, then some thought needs to be put into how to make the difference evident .
Old threads do have natural tendency to archive themselves,as you say But then some types are particulary prone to inappropriate resurrection eg complainrs against vendors, that have long since been fulty resolved, This happens because too many people will only read the OP before responding with something like "Thanks for the heads-up, Bro. That’s appalling. I will never order from those scumbags again " which, in turn. brings in a whole new rash of people whom in turn, only read the first post.
I do think that the mods need to anticpate that something like this is all-too-likely to happen with such threads, and to close them soon as everybody’s had their say, maybe add ing a friendly non-judgemental note to the effect of “issue resolved” .
Also, bearing mind that any mumber of folk might have found the OP via Google, had the exact same thought as the eventual repondant, but not troubled to expreess that thought, then a very salient note and/or reditection should be added to the OP . It’s not fair to the vendor, nor even the OP to just let that continue to happen , not if something can be done to make people think twice before judging.
Closing the thread in such cases wouldn’t be enough, because that only makes the respondant thinktwice. And if you look at board stats , it’s obvious that a lot more people read a thread than ever respond So we end up , effectively, brushing the problem out of our own sight without actually fixing it.
Sorry, this is kinda complex , but I do think it’s important