For a society that has been doing business for thousands of years, this is unacceptable. I will note your treatment in my Gearbest notes. Thanks for the post.
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i just donât understand why they donât realize how important CS really is. There are so many vendors available to us that we donât have to put up with poor service. I see that @June was trying to remedy it since she sees how powerful of a negative impact can be by a forum such as this can be. It is a shame that the other shelps ultimately handling the exchange donât understand. Although I agree that you should have had it serviced elsewhere but I would have expected better. Am sure this example will influence others in their decision to use Gearbest as did the unacceptable way @Everzonvapewholesale handled mine.
@Mix_and_Hope , you have a nice collection and can see that u take pride in caring for them as well. Cheers to that and I know that wreck they sent you would have made you furious. Perhaps @June can possibly step up again and offer a more appealing solution. Thanks again for a heads up and good luck to you!
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For gosh sakes, it looks like someone took a diamond grit file to one entire side of it. That mod should have been shelved in a plastic case with the label âuse only after all others have failed, and then maybe look elsewhereâ. Iâm sorry youâre going through that, thatâs not me being insensitive, or making a joke, but my brain is so befuddled by what you were sent.
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Thatâs pretty shitty. Looks like someone in the warehouse borrowed it. The squonk part is yellow and that happens from the sun. I hope they realize how many people read these forums especially before buying something.
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Gearbest shenanigans ainât nothing new⌠I saw their BS a long time ago⌠Iâve never ordered from them and I never will!
November 2015
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@June hope you can get this sorted out. I would ya e never thought you would never send a customer a customer a device looking like this. I just inspected my almost two year old therion and it doesnât even show this level of wear.
Based on a view of @Mix_and_Hope âs stash Iâm sure this is not what this person deserves to get.
BesidesâŚI thought repairs for evolve for USA customers are to be done in the the USAâŚunless you are going to replace with a brand new device. Please make this right.
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Forgetting this thread existed,although outdated it shows that not much seems to have changed. I tend to ask around before making a purchase but threads like this can help in deciding whether saving a buck is worth it. We certainly still see products being released before proper testing or poor QC so I would add that the common pre-order of anything is a terrible idea and could only kick myself for doing so. There is nothing to gain by having the newest gear before proper reviews and/or fixes exist but only headaches for @wvsanta @SunnyT or tad fun for tinkering minds.
I would like to add that the Asmodus mentioned in that thread shouldnt be an issue now. I learned just today how they bent over backwards to please a customer directly, even throwing in gifts. Since it isnât my place to share the specifics, perhaps @AlanS would care to a relate his great experience.
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Thanks @worm1 , I do have a great selection and have many pics, through out the forum, everybody can see my equipment has been kept up top notch, even my 1st year of vaping collection in 2012 till today, I feel they will do better, especially after they see what a fantastic Family of vapors on ELR can do to there reputation, because reputation is everything in doing business. If they want to continue doing business.
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exactly, it was sanded down, and scared to death, also oxidation on top where the Therion emblem is at, that only tells me, it was used in a salty environment , like on a ship from china possible.
yep it is yellow, even the squeeze fill bottle.
I wish I would have known.
exactly, I have VaporDNA 40, 3 of them, 2 was used for work, and I mean they went thru hell and looked better than what was sent to me, the 3rd one stayed on my desk. And all 3 still work today as with all of my mods and tanks. That Therion 75C BF never left my desk. I take pride in my equipment.
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@june well this thread if i needed convincing just convinced me to never ever order from
GearBest
seems like the best in gearbest stands - for best at ripping of customers .
personally i try to stay away from companies who has words like
best
god
ultimate
etcâŚ
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@Mix_and_Hope To answer your question, NO, I would not accept that lilâ bastard of a ârefurbâ.
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@Mix_and_Hope There is no way that I would accept that refurbished one.
I stand by my statement above that @worm1 quoted from an old thread. As long as the majority of vape consumers allow these practices China, not just gear best will continue to treat us this way. Gear Best does seem to be the worst but they are not the only ones.
Personally I donât buy into the âits a language barrierâ thing either. I believe that they âChina business ownersâ are fully aware that if they make you jump thru enough hoops the vast majority of folks just give up and go away.
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Gear BEST?! MORE like Gear WORST am I right?
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Also, add any business that replaces an âSâ with a âZâ in their name. I donât care if theyâre selling angel sweat that tastes like hot buttered sex-That âZâ in their name just screams early-20âs edgelord doused in Axe body spray and driving his Subby(Nothing against Subaru drivers. MostlyâŚ)
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I would like to sincerely Thank everyone here in this thread that contributed in helping me Get a Refund !!
Yes GB did give me a refund, my last conversation with them included this thread, and that was the Cats Meow that changed there tune. So So happy and relieved !!!
Donât think that I wasnât prepared if they would not have, cause I was ready to go into action !!!
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Thatâs great news.
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Thatâs a lot of gear 
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I can see you now trying to board the plane to China if they had not resolved this peacefully.
Love it LOL 
Glad they resolved it to your satisfaction.
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