ECX - Return Message Oddity

Has anyone had trouble getting in touch with ECX Customer Service? I put in a very large order with them on Friday and my messages to them are getting returned?

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Sounds like a good question for @DonovanECX or @ecigexpress :wink:

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You are the Goddess of the world of vape, thank you my friend!

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Oh, I like the sound of that!! :stuck_out_tongue_winking_eye: I’m hoping a tag will summon them to report. Hehehe

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All hail JoJo!

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Aren’t they closed on the weekend? I wouldn’t expect a response until Monday.

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I think their customer service people may be off over the weekend. Or Atleast when I submitted a late Friday ticket I didn’t get a response until Monday.

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Thanks guys! @Chrispdx

Great to see you up and around sir! :wink:

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The other thing I noticed, that I forgot to mention, they were updating the ticket from the website. Don’t forget to check the dashboard.

OK… I got on the site, it’s only 6:00 AM there.

Hi guys did we miss something? Anything we can do to help?

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Perhaps the 1st post? @Maureeenie:

They got back to me.

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No, you are perfect as usual!

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The Fixer (aka Moderator)/goddess. This is how it should read

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