I feel for you mate. There’s nothing worse or more frustrating!
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The last reply from them is on a new ticket. They are trying to leave out my prior communications, but I have copies of all my contact and I will turn them in with my PayPal claim.
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Good luck Pro_Vapes.
I gave up on them, they wont respond to any of my email at all. I decided to use my 100w Istick and put up with the rattle slide thingy, what ever it is.
Personally it does not matter if I buy a $2.00 item or a $200.00 item, I want good service before and after the purchase and if I don’t get good service I will buy from someone who will give me good service.
Efuntop ain’t the one.
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They want a video bro. Did you send them a video? 
I can only imagine the one you would send, but gawldammitalltofuck that is just horse crap man. Too bad they’re not in the Carolinas. Hell I wouldn’t mind driving to your part of the Volunteer just to walk in with you. Somebody needs a firm talking to.
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I sent the video week ago. They are acknowledging it is broken when they say Smok can handle it. They also split and screwed up the ticket, but I have their responses.
Wait you mean you actually got your product? I’ve been waiting five weeks lol
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Good post. Nice to know.
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I finally got my refund. Yesterday I escalated my claim for PayPal to intercede… Efun.top settled with no more delays. I guess you have stay on top of Efun to get your money, but they payed up. It’s sad I had to take it this far.
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finally… I’m gonna be going through the same w GB i bet
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They wrote to you here 
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I’m having some issues with GB right now (@Zarya) . Their system stripped an important part of my address, which lead to my post office returning the shipments - they should have gotten them by now, but they insist I write to them if I don’t get it after november 17th?! 
And I just want them to send it to the correct address - no refund…
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Yeah I saw that. I also got a email from PayPal about the refund.
I’m thinking of applying my refund to a Cloudmaker DNA Mod. I don’t know if they shipped any mods yet. They have been on preorder for a very long time.
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Oooh 
Yes, they’re slow coming out of the gates… But now that devices are being released, maybe they’ll start sending out theirs as well? I can’t wait to get my Reuleaux!
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But if they waited a couple more weeks it would be perfect timing for getting them out for Christmas. I’m just saying…pm me for my mailing address 
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Congrats on getting your money back mate.
A lesson learned 
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I got an apology email from Efun.top. I really don’t know what to think. I wonder if it’s sincere. They blew me off until I escalated my claim.
andy@efun.top andy@efun.top
Attachments1:57 AM (18 hours ago)
to me
Hello ,
This is Andy from Efun.top .
As I saw all your voice in the forum , and after checking all , I think it is our delay customer service disappointed you , sorry for that .
And we refund you now , please check your paypal account .
Sorry again for my loose in work , I should do a deeply investigate before answer your question.
Sorry for those trouble we brought to you , we will improve the service in the future .
Have a great day !
Andy
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Seems sincere enough to me…
GB is blowing me off right now. They insist I should check for my shipments with my postal office on november 17th, even though I told them that I talked to my postal office and that the postal office returned both shipments in the middle of October. They also insist that I didn’t buy tracking, despite haven gotten two working tracking numbers (not that there is ANY useful info on those)…
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Did they have a Paypal option? It’s the only thing that saved me. Lesson learned.
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I only use PayPal 
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Sincere or not, it sucks that you only received that response AFTER your paypal claim. Good customer service is not letting a problem get to that point. But…at least you got your refund.
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