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GearBest Support

Hello everyone ,:tulip:
I’m zarya from gearbest. I’ve been a long time in the forum as a vendor , but I still found a lot of people do not know me in this forum, some people will open a topic to ask questions about logistics and customer service problems, and many good guy will tell them to tag me,I am appreciate of it, :kissing_closed_eyes:
And now I open this thread with the consent of daath, thank you very much @daath :grinning: So if you have any problems,:e-mail: please leave a message in the thread, I will respond promptly and deal with the solutions as possible as I could on working days , excluding weekends and holidays :airplane: , I will promptly reply.
Thanks for your support. :gift_heart:
Zarya.:blush:
Vapor.gearbest.com

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@Zarya I really appreciate that you guys send a pic of the package along with the shipping confirm email :slight_smile:

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No problem! we enjoy taking the extra step to keeping everyone up to date with the status of your order before it leaves our facilities, Thank you for your support :slight_smile:

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I’ll second that…

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Hello folks,

I am June from GearBest and will take over Zarya’s work here.

Nice to meet all of you.If you have any problem,please feel free to let me know.:grinning::grinning:

I will try my best to help you!!:relaxed::relaxed:

Best regards,
June

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Hello everyone,

We updated many fantastic coupon code to celebrate the “Labor Day”.
Please check our main topic

Best regards,
June

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Thanks for keeping us in the loop. I believe you can change your username if you click on your picture in the top right and then click the gear icon for “preferences”. If not, let me know and I can change it for you.

Cheers, and welcome!

Great!!Thank you very much for your remind!!

I tried but I can’t.Can you help me?
Please change the username to June,and email to june1@gearbest.
Thank you very much for your help!!

Best regards,
June

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I can change the name, but @daath will need to change the email address. Send him a PM. :wink:

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I changed your email :slight_smile: Thanks for the ping @JoJo :slight_smile:

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Hello @daath, @JoJo,

Everything is ok now!Thank you very much for your help!:kissing::kissing:

Best regards,
June

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Wow you guys havent been arounf for awhile …Are you shipping and do you have the Vapefly Pixie in stock