It’s probably more on the part of (an over aggressive) Visa (card company).
I doubt seriously that any supplier is going to voluntarily label themselves as such. (But it wouldn’t surprise me if some piece of political garbage tries to push that onto the table…)
Figured as much. Just hoping it doesn’t show that on shipping info. Kind of wish they would move the nic to a separate insulated site. On the bright side the site was much more user friendly this round.
Hello! Unfortunately Vape Kitchen is momentarily unavailable. We hope to have it up on the site again soon, but our timeframe is not currently definite.
I know this was primarily about expanding the products.
I became your regular customer from Europe 3 years ago and appreciate your on-line shop very much. The whole service you provided was always on spot. I especially appreciate 2 oz. flavours which are not available in Europe where all flavours are limited to 10ml bottles.
But, 2 months ago I wanted to place another order and was shocked to see the shipping rate increased from 24 USD to a minimum rate of 126 USD!!!
I did ask for an explanation and received an answer that depends on Fedex and other shipping agents.
Now, with such shipping rates orders for personal use are completely stopped. I cannot afford to order flavours in a value of 100 USD, adding an extra 126 USD - just for shipping a small box of 0,5 kg to Europe?! That is impossible.
Will you be able to offer cheaper shipping to Europe soon? I also believe orders above 100 USD could be done with free shipping.
Hello, I’ll PM you for more information regarding your account to look into this.
For anyone else reading, the main reason for these increases is that we no longer offer USPS international shipping. Although USPS is in many cases the cheaper alternative, we encountered an overwhelming amount of lost or damaged packages which only complicated international orders for us.
Sup Grant. Long time no type. Just got my shipment in today from ya. Ordered two gallons of VG and got two 500ml lol. You guys have a prescription eyeglass program on your insurance?
Just funnin’ ya! Quick call to your CS got me squared away lickity split. No rush on the fix shipment
This is actually Wes, Grant’s youngest brother. I handle all of the customer relations departments like customer service, sales and personally ELR just cause it’s a great community. First off, thank you for your loyalty with us over the years! I greatly apologize for that error my friend, I am happy to hear customer service got it taken care of. I am always here if you need me and thanks for your understanding!
Nooooo, I’ve been putting off buying a bunch of stuff until I could afford it, and I’m almost there, but if I made my purchase during this sale, I’d be screwing myself… Any chance you guys will have a Black Friday sale?