Nomz for USA customers!

[Lynda_Marie]

@Rocky02852

An easier way is to purchase Gift Certificates, and then use them to make purchases

Have you tried this way?

[TakeMeToTheSea]

The old fashioned way just worked like a charm for me. Called up, spoke to a real human being (no ‘bot’), emailed my order, received invoice, sent it back, received confirmation and this morning received an email stating my order shipped.

[TakeMeToTheSea]

Thanks @Lynda_Marie. I’m not in any socials. It all turned out OK though. Once I entered the correct numbers in front of their phone#, I got through right away, then it was smooth sailing.

[Rocky02852]

[Lynda_Marie]

@Rocky02852 awesome, thanks so much…Great idea.

[TheFlavorSeeker]

unfortunately with this change, they stopped shipping to other countries as well, not only US

I’m sad my country was removed too. Did anyone not in the US try this workaround and it worked for them? or is there any other workaround ?

if someone is in contact with Nomz/Richard, i suggest they establish an easy method (like send order by email) that can work for all other impacted locations so they don’t lose customers…

i truly wish i don’t have to shop (again) for other suppliers around the globe, i’m too happy with Nomz

[Lynda_Marie]

@TheFlavorSeeker

unfortunately with this change, they stopped shipping to other countries as well, not only US

If you contact Richard via email he might be able to work around the shipping with you like he does for the US. Very nice guy, just reach out and explain the situation.

[SessionDrummer]

Bump for @McDuckie. Huge thanks out to @Lynda_Marie …

Nomz for USA customers!

I wasn’t really sure where to post, but Richard asked me if I would spread the word for those of us in the US- I will say, this process is easier than it sounds. We did a couple of trial runs last night to get the kinks out- check your emails! Hi everyone, I am writing to inform you that at the request of one of our payment providers, we have removed the USA as a shipping destination. While we obviously do not want to do this, we have no other choice if we want to keep using this payment provi…

@Lynda_Marie

Part 1

1. Add products to your basket as normal
2. Once the checkout page has been reached, choose the option to pickup in store
3. There will be an error stating you can’t pickup. Please click on change my location and type in our address - 2 Riada Avenue, Ballymoney and click on the autofill address
4. Choose bank deposit as the payment method
5. Type in your actual billing address as we will use this address for shipping. If you have a different shipping address, please leave a note on the order when checking out.
6. Click on review order and then complete order.

Part 2

1. Once we receive your order, we will edit the cost to reflect no tax and add the shipping cost.
2. We will then send you the invoice to pay by email
3. Once you have received the invoice, click on the pay now link to return to the checkout page
4. Enter our address in the delivery section - 2 Riada Avenue, Ballymoney and use this phone number - 07595380017
5. Choose Opayo by Elavon as the payment option
6. Make sure the billing address is your actual billing address
7. Click review order and then pay now
8. You will now be able to pay by card
9. We will process the order and ship to your billing address (or other shipping address if a note is left)

[SessionDrummer]

@Lynda_Marie I just had some “issues” placing an order using the EXACT steps above. Check your PM’s as I sent you some screen captures. I have sent them to NomNomz as well. Once you verify, we are going to need to add a step 3a under part 1.

[Rocky02852]

Step 1: buy a gift certificate
Step 2: checkout using gift certificate

[Lynda_Marie]

@SessionDrummer

Check your PM’s as I sent you some screen captures

Answered… been sleeping for half the day lol Glad you got it sorted!

[Lynda_Marie]

@Rocky02852

Step 1: buy a gift certificate
Step 2: checkout using gift certificate

And shipping isn’t a problem because it’s not a credit card…makes sense. I wonder if Richard realizes that

[SessionDrummer]

Can’t take the easy way out brother. Someone’s gotta fix it.

@Lynda_Marie Rhiannon and I have been talking, and she’s going to contact the developer. 100%.

[TakeMeToTheSea]

Rhiannon’s been so helpful to me, soooo nice. Received my latest order just yesterday. Amazing it takes only 6 days to arrive from UK, but a Canadian company I get some things from take 3 weeks to a month…go figure.

[SessionDrummer]

@TakeMeToTheSea

Received my latest order just yesterday. Amazing it takes only 6 days to arrive from UK, but a Canadian company I get some things from take 3 weeks to a month…go figure.

Yeah, go figure @TakeMeToTheSea, as my NomNomz orders arrive almost as fast as BCF’s, and my luck with Candaian orders is about the same as yours.

[SessionDrummer]

@TakeMeToTheSea

Rhiannon’s been so helpful to me, soooo nice.

@TakeMeToTheSea yeah, Rhiannon’s the best.

[Rocky02852]

@SessionDrummer

Can’t take the easy way out brother.

I counted 15 steps…

@SessionDrummer

we are going to need to add a step 3a under part 1.

And possibly another step to add to that…
I’ll stick with my 2 step plan

@Lynda_Marie

I wonder if Richard realizes that

I had asked him about it and he said there is no payment problems with gift certificates sold to US.
And no problem with US using gift certificates at checkout…

[Lynda_Marie]

@Rocky02852

had asked him about it and he said there is no payment problems with gift certificates sold to US.

Great! I’ll look and see what I need…which is probably nothing at this point lol

[Rocky02852]

@Lynda_Marie

I’ll look and see what I need…which is probably nothing at this point

I hear that, wish I needed/ wanted something atm, seems like there’s always a sale going on…

[SessionDrummer]

Yeah @Lynda_Marie I was all over that one. It came out while I was helping fix the ordering / payment system.