FtYeah it’s sad. I so desperately want them to succeed. I’ve also cc’d email@example.com into my daily e-mails hoping that it goes to Ben Ramalho the director at Hohmtech. It doesn’t bounce back and my other guesses at his address did. I’d hate to think he is also getting my emails and nothing is happening., but I can’t be confident of their destination.
My belief with PayPal is I can state the product did not arrive as described. So I should have a fairly strong case. As I side interesting article on buyer protection https://www.choice.com.au/shopping/online-shopping/buying-online/articles/paypal-buyer-protection
I will give vaporcube a week to reply PayPal gives you some time to make your claim. Hopefully email today stating I’m looking to seek a dispute resolution will prompt some action.
Hohmtech in conjunction with this policy have made the following decisions to skimp on quality control and customer service. It’s fine to skimp on 1 but not both. If you miss the odd mod here and there you can fix your mistakes with good service. Or alternatively your Quality is so good you don’t need to rely on service often because of that.
However, making the decision to skimp on both is of the utmost greediness, but worse such an disaster in foresight. The equation is as such we as a company elect to save money on quality and service, the cost of doing so we will then not pick up we will make the customers pay to resolve those issues at no extra cost to the business. So they have chosen to save money in those areas and the results are for the customers to pick up the difference. However, in the long run it will be Hohmtech that suffers irrefutable damage to its brand.
My wish is for some other company to start utilising the same ept tech so I have a choice. Mind you I do expect if we want great quality, service and mods all together we will never be able to pay only $65 USD for them. I think the only way we can have them that cheap,is that a few outliers will suffer the consequences.
But alas, I will buy from them again. I,just can’t deny myself such a good product for those prices (I won’t pay full) call me a sadist. Ecig.com have them for. $75 buy from them.