Nicotine River responded to you on here [ELR]
You should have called the phone number and spoken to them STRAIGHT at the very earliest time.
They do NOT dis people, and your [problem] would have been resolved by them faster than you could have typed everything you did.......giving them time [office hours] to be responsive.
"I want everyone here to understand I don't believe Grant or Nicotine River as a company did anything wrong. "
You sure didn't give Grant @Nicotine_River much of a chance , before you got knotted up, be honest.
Please, go back and re-read what you said.......or....maybe not. Who the hell am I to step into your dilemma?
Expecting any....ANY company to respond to an e-mail in less than 24-48hrs is ______ Why didn't you just call during business hours?
Nicotine River did not force you to order from elsewhere.
YOU never even gave them a chance.