Manufacturer/Model of Device (Mod Name): hcigar vt133
Hi I purchased this around july 3rd and everything has been great until yesterday. I noticed the display fading in and out then it just quit working. Is there a fix for this or something you can suggest. It shows connected in escribe and fires correctly.
Date: 2016-10-05 13:05:53
Name: Nick Coutris
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This sounds like a screen failure, which we unfortunately do not warranty. Most of the time the issue here is a problem with placement of the screen ribbon cable unfortunately. If care is not taken to tuck it out of the way when the fire button is pressed it will contact the screen ribbon cable every time it is pressed causing failure over time and leading to issues like what you are seeing.
If a replacement is needed they are available for purchase here on our website however.