This topic is a must to protect our members.
I’m starting a BANNED VENDORS THREAD. I’m current dealing with a vendor that has awful customer service and taking payment for items not in stock and then string you out as long as possible. Now I come to find out they stiffed @JoJo the same way. Looks like I’m in for a long haul so protect yourself and don’t make the same mistake that I have. Please report any shady dealings here so everyone will know to avoid these vendors. @JoJo will you link your thread here please.
This is my 3rd with them and the first 2 came as it should. But this is shady for this to recently start. @JoJo and me were the last 2 reported orders… both with problems. You only get 1 chance to screw with my hard earned $$$.
LOL Exactly. It’s a shame because they have a nice, easy to navigate site and their prices are unbeatable most of the time. But, if I can’t get what I ordered in a decent amount of time (or at all) I’d rather not. I’ll spend extra to know that my stuff is going to get here and when. I’m guessing one of the ways they are keeping costs down is to have monkeys running their customer service and shipping and receiving.
They say that cuts off oxygen to the brain and without oxygen you tend to get woozy. Perhaps that is that problem…lol.
I will say I have noticed from companies I have ordered from, this practice of making up the ship label and then the package not going out . It is understandable a label being printed after that day’s pickup but you would think the package would be picked up the following day. Not always the case. Some of these companies appear to think we are stupid and don’t realize tracking tells us when it was picked up. Or perhaps they think it appeases us by seeing something actually happening with our order…Who knows?
Looks like they screw over suppliers too. They have the IPV3Li for sale on their site right now. I should have checked… this is an old reply.
They do a lot of business on Reddit.
Q Please clarify something troubling many people. It appears that Elev8Vape (and a couple other vendors) were selling the IPV2 below MSRP ($79 via a coupon). They pre sold a bunch of units and now have a HUGE list of people still waiting for these to arrive. Rumor has it they got in trouble by P4Y for selling below your recommended price and you have limited their shipments. Can you verify if this is true? A lot of vape friends are waiting and wondering.
A - Elev8vape won’t receive any more ipv2 (or for that matter any ipv3) from us. (He refused to comment further.)
I think they take orders for items before they receive them hoping it will all sync up. If it doesn’t then the buyer is left in limbo. I just got an email saying my status has changed and your is being refunded in 2-4 days. If this is the case I may retract my comments and I don’t mean to sound ungrateful, but all I wanted was a smooth transaction.
From Elev8 Vape.
An order you recently placed on our website has had its status changed.
As stated in the other email, your order has been refunded. I want to make this right for you, so I will be shipping out another Snow Wolf to you for free!
The status of order #XXXX is now Refunded
Order Total: $88.34 USD
Date Placed: 3rd Jul 2015
Payment Method: Credit/Debit
Man, they’re gonna go out of business because of their policies. They refunded my order as well and I still received it, which was great after all the headache, but it never should have happened in the first place. And it shouldn’t have taken pulling teeth to get someone to respond, either.
I mean, I guess it’s win win if you don’t mind emailing customer service if you don’t get your stuff. Win if you get your stuff without a hitch and win if you don’t get your stuff and you email them and they refund it and send you your stuff. LOL
Well, looks like their shipment of Sigelei 75’s sold out in about 2 hours; missed getting one from these guys at $60 & free shipping, but with the talk in this thread I’m not so sure it would have been an enjoyable transaction. I’ll wait for Origin Vape to stock them I guess.