Waited 10 days and as luck would have it, they got it wrong.
I had ordered (2) 30ml Custard Premium/Flavor Creative. What I received were (2) 10ml Custard Premium (FA) instead. And…the 30ml Devon Cream I ordered leaked inside the box. It looks like the cap they use wasn’t press-fitted correctly and some spilled out while in transit.
Already sent them a message, but for those who’ve dealt with them…are they pretty good about correcting orders? What’s been your experience?
Just get word that Chef’s has shipped a replacement,so a big Yay on that. They did however ask for the name of the odrer picker on the original invoice. Gosh, I hope she doesn’t get in trouble. Mistakes happen.
Following the favorable comments Chefs receives on here I had a look on their site and it certainly is impressive.
However my wife was speaking to a friend of hers today who told her that Australia wasn’t accepting any post from the UK until further notice due to the “new” COVID-19 strain currently circulating there?
Seems a little OTT to me but I suppose it’s possible.
That’s a shame @Gazza7. Chefs have a good range, especially flavors not readily available here in Aust (well for me at least ) and the postage is insanely cheap (usually around 5 quid) for an “average” sort of order quantity-wise. Oh well, fingers crossed this gets sorted soon eh? Cheers.
I’ve got a basket going at Chefs at the moment. When I checked on Aust Post nothing came up about restrictions from the UK but the site may not have been updated.
I did notice that the price had gone up a fraction from when I last ordered. Now £18 for tracked shipping.