Hey Lisa, I will check on that code. Please check your email though! Good news!
Glad to hear youāre liking our fulfillment times though!
Thank you!
Now I feel even worse. Within minutes of my whining I get this emailed to meā¦
Itās just luck of the draw, and not your fault I just happened to order the day before the sale. I should not have received a refund, thatās just the way life happens. My order was also small anyway.
As always you remain my favorite and almost only vendor (that LB Vanilla Ice Cream ) Also anxiously (just kidding) waiting on a restock of Purilum Wild Berry. Get me addicted itās so good then dangle that carrot
Please, in all honesty, cancel the refund. My order was small anyway, and I am so amazed at your level of customer service.
Unfortunately itās too late since the refund has already left, but either way your support and feedback is more than enough for compensation!
We appreciate everything!
@Nicotine_River whatās up with your site??
2 things:
I never received an email for your flash sale today even though im on your mailing list
And, Iām trying to order, but I canāt remove items from my cart?!
Edit: I had to log out, then remove the items from my cart, then log back in. might want to look into this
Edit 2: Had to try 4 times to get the order to go through. Kept saying āIssuer Declinedā but no reason for it to be. It went through fine on the 4th try.
Got my (small) order in though so thank you
I had that same problem with removing items from my cart last night as well. I was assuming it was me as the site kept freezing on me and was glitchy. Maybe not? Might have been a glitch thrown in when the sale code was activated?
This sounds to me like our parent platform Shopify is experiencing difficulties.
We will be looking into these concerns, thank you for letting us know of this!
Funny. The last couple of times, I had the same āremovalā issues and had to log out/in before it would take, buuuutā¦ during the flash sale, everything worked perfectly.
Itās the small things that make me happy!
Your a better man than me! I tried the log in log out a couple times to no avail. Had and or have about 20 items on my wishlist and tried to send them all to the kart and 10 of the items went! The other 10 or so are lost somewhere in the shopifuk system!
I logged off and ordered from BCF!
Thing is I only need Hangsen Cream because I was out completely out & Nic River sells 2 & 4 oz bottles
Does anyone know how to change our password on the site? I know how to edit/delete on all the other info, but Iām lost with the password change. I know itās probably somewhere obvious and Iām just missing it, I tend to do that
Just sent you a reset password link
Hello, we do have developers working on this and apologize for Shopifyās buggy system!
Thank you!!!
Ordered during the flash sale on the 20th and order will deliver Monday; fulfilment times are so much better now. Site was glitchy but not as bad as the last time I ordered.
Yeah, there fast now, my order shipped the next day. I was noticing that they fill to the top too, no wasted space in the bottle.
@Nicotine_River you have really stepped your game up
Hello everyone, we want you all to be aware that we are aware of our website being abnormally slow and difficult to navigate.
We are working on having this fixed and apologize.
I tried to but was hours late. I didnāt read the fine print and thought I had the whole next day. It was probably for the best though. I was just choosing flavors at random. That seldom works out well for me.
Hahaha, I did the same thing, forgot flavors I needed to restock on my first order and didnāt realize the sale ended at 12 noon. Oh well, there is always another sale