Absolutely, cutting off is commonly a heat issue which can be be a simple cleaning of the internal fan or something else, but backing it up when you can is a must.
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Absolutely, have had numerous examples of this.
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Cleaning it out is often not enough. The cooling paste hardens up with all the heat cycles so after years of use, you should also remove the old paste and replace it so your heat elements can transfer the heat better.
This has not much to do with overheating though. All devices these days have built-in protection so they shut down at safe temperatures.
Itâs a typical thing to happen for low-end equipment though. Theyâre made to last between 2 to 3 years. If theyâre still working at that time, theyâre going to be so slow that youâll say you need an upgrade anyways. Mid-range laptops usually last between 3-5 years. The build quality is a little better and they have better quality equipment that can keep up a little longer. High-end laptops can still be usefully used after 8 or 9 years if youâve treated it properly.
So if you have a low-end laptop and itâs reached that age⌠I wouldnât be spending a whole lot of money on it anymore. Easy/cheap fix or replace.
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What ever⌠wasnât trying to get all technical, Iâll leave that to you and others who seem to know all that is wrong. Was just my insight. Shalom.
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Itâs a good habit though 
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Always better to throw everything out there, and she can then decide what fits her needs, and budget best
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You may want to try to update your video drivers to the latest ver.
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Late response here, but someone suggested jacking in another monitor/TV via the HDMI which was a GOOD idea. Obviously eliminating the existing screen ribbon cable/hinges, etc., while any onboard video chip/driver/heat issues would still present.
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@robin Itâs summer. If your ambient room temperature goes over 78-80 degrees F it may just be overheating (canât get enough cooling). Try putting your laptop on one of those thin flat USB powered fan bases⌠but your laptop is on its last legs as heat/time eventually kills laptop video cards. New laptops come with new video cards, but you might be able to squeeze a little more time.
3 years is a reasonable lifespan however âŚbatteries âŚhard drives. All good advice above, but often itâs not saving money putting a new alternator in that old car with a sketchy starter, squeaky water pump that leaks a little oil too âŚthrowing good money after bad. Better to migrate before the HDD dies. WooHoo! New laptop! [insert silver lining here]
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Yes, i think your right. I was told it was my VID card and the tech wanted 125.00 to replace it 
So, Im on the hunt for a fairly new one.
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Thank you, everyone, for your help Instead of investing 125 or more i decided to search for a fairly new one. The tech also said he thinks my processor and my fan may be bad. It could possibly cost up to 175 to fix it. (Donât think so !! ) So right now Iâm working on transferring all of my info onto an external hard drive before it completely dies 
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Yours would be a very wise decision.
I think the technician bullshitted you a bit, there is minimal chance for a laptop like yours to have a discrete and replaceable graphics subsystem.
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You need to not see this tech anymore for anything related to computers. He doesnât know what heâs talking about and is only out to make money on you.
Your laptop doesnât have a replaceable video card. The graphics processor is part of your CPU and if thereâs one thing that is the least suspect of failure, itâs a CPU.
https://support.hp.com/za-en/document/c06038606
https://www.amd.com/en/products/apu/amd-ryzen-3-2200u
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Maybe someone here knows a decent place in western NY you can take it to. Sorry that shop was a trap.
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true⌠itâs a BPGA chip fused to the motherboard. Sounds like the price of a used Mobo on eBay with 50 bucks for the 20 mins to swap it out âŚwith another 2-3 year old board/CPU/Vid chip
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What on earth is a BGPA chip? 
With the rise of AMD APUs and Intel with intergrated HD graphics over the last decade, I havenât seen many motherboards with onboard graphics anymore. They moved from motherboard to CPU.
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Bottom line is, @robin is stuck like chuck with a dying laptop and needs some sort of resolution. As stated earlier, at least get your data backed up in case the thing goes paws up before you can service it. We can debate the technology but it wonât solve anything for her.
Any thoughts on how you plan to proceed now?
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A surface mount chip using little balls of solder to connect to pads on top of a circuit board.
More relevantly, a permanently attached chip for the purpose of the argument ( it is technically possible to remove and replace but pretty specialised job, a PCB rework technician would typically no be used unless the board costs at least 10 times more than a laptop motherboard)
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It just looks to me like youâre logged into the LGBT Matrix