Hi, guys! So sorry missing you guys E-mail sometimes because of busy work. You guys can E-mail us service@vaporwhale.com
Already didā¦read above.
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Just want to warn you guys againā¦DO NOT ORDER FROM VAPORWHALE
here are the latest emails from the ridiculous situation from my order issue (previous posts above):
Me: Another week has passed. When am I getting my order? (6/30/2016)
Whale: Hi Friend,Thanks for your order and wait for a long time. But the factory delay in deliver so we canāt ship to you in time. We have Kanger DRIPBOX 160W TC MOD Starter Kit and Kanger Protank 4 evolved clearomizer, but the Smok H-Priv 220w TC Mod BOX
havenāt sliver at present and there are white and black. Could you
please change color for it? If yes, we could ship three together. Kindly Regards
Me: Hi, I ordered the black/red Smok H priv anyway not silver. So black is
fine. Please look below at my order details Please send the items. These
are gifts for friends. Thank you. (6/30/2016)
Whale: Hi Friend,Now is weekend and we are out of office. And we could response to you next Monday. Thanks a lot for your wait. (7/2/2016)
I consider myself an easy going personā¦I take out my anger and frustrations in productive waysā¦so I know this is not the end of the world. However, I do not appreciate the fact that this company is being deceptive and taking advantage of customers.
P.S. it was 4 days ago (from this post) that vaporwhale replied in this thread with āHi, guys! So sorry missing you guys E-mail sometimes because of busy work. You guys can E-mail us service@vaporwhale.comā. I immediately replied as you can see above. But of course, they just left things in the air after.
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reminds me of my encounter with sourcemoreā¦
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its just another single order to them, but its everything to us
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funnyā¦I was thinking of that this morning, what you went through with them.
and absolutely correct, they could care less.
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Woke up to this fine gem of an email:
Hi
Your track number is ā¦ Please check out in
Maybe it will show track information in a week, please wait for a moment.
Regards
Maybe it will show in a week? WTF is wrong with this company? Iām not asking @VaporWhale.com since it may take another month to answer that.
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This whole situation is redicoulos, pathetic even.
And still no answer.
You want a refund with intrest as its obvious they have no intention of fulfilling your order.
Sorry to see this happen. Itās not as if you havenāt reached out to them. 
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Absolutely. At this point I am waiting a few more days since I waited all this time anyway. If there is no tracking available or I havenāt received my order in the next few days then I will get a refund one way or another. Hopefully that wonāt take months either.
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Be watching to see how you get on. 
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This company sounds like a joke. āBusyā is no excuse, when you run a company, the customer should be important to them, and from the sounds of it, they donāt give a shit.
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Hi @MisterSinner,
Sorry for confusion! This is David at VaporWhale, your order has been shipped.
The route record is available now on Post Netherlandsā website http://postnl.post
As you may know that weāre a startup so at the beginning the procurement and shipping were not running very smooth but we are keep improving, we guarantee that all we sell are authentic and brand-new, and provide the best price we can offer with free shipping, the shipment is on the way, if thereās any concern please feel free to contact us.
Best Regards,
David
VaporWhale.com team
Thanks for replying David. I appreciate it. We are all human, I get it, but please do your best for your customers. Truth, honesty, integrity, clarity and communication mean the world to us. And please help my friends @CallMeTut with his order #DZ100000544 and @jhmiller with #DZ100001296. They have been waiting longer than I have.
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Hi @MisterSinner,
Thank you for your suggestion, we are doing our best to ensure that, I have replied to @CallMeTut and @jhmiller with solutions, and we are open to hear voice and feedback always in order to keep improving our services.
Best Regards,
David
VaporWhale.com
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Hi David,
on 7/5/2016 I received an email from VaporWhale saying my order was shipped. I have been looking at the tracking and it still says āpre-advisedā Not sure if that means the delivery service is waiting for you give them the package still. Itās been another week.
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Yup that means they printed a shipping label, you sir have the patience of a Saint 
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Thatās what I figured. They sent that pre shipment notice (aka more BS) to try to calm it down and shut me up after I was ācomplainingāā¦wellā¦since they havenāt replied to this eitherā¦next step ā¦REFUNDā¦so @VaporWhale.com here it is in a public forumā¦REFUND MY MONEY ASAP. I can care less for any more of your excuses and lies at this point. You have my order number and detailsā¦
I hope every single member of this forum has read this thread and the dishonest nonsense @VaporWhale.com is up to and never falls for this and spends a single cent on them.
P.S.S. thanks @Anonymiss aka my masked sister 
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Another vendor Xāed off my list
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Hi, thatās not true, the pre-advised date is just the date our warehouse ship the order, this is why sometimes the order were not ship same day for in-stock items, we clearly know that create a label in advance of shipping may happen in some places but not in our warehouse 
We also understand that the carrier has some shortages on speed and route update frequency but the orders did shipped when the tracking number is provided for our customers.
We are looking for new carrier partners to improve our shipping experience.
Best Regards,
David
VaporWhale team
Hi Trebor,
Howās the Protank you received?
Regarding shipping notification you mentioned, shipment email will be automatically sent to customers once the order is shipped out from our warehouse, the tracking number can be found in email so customers can track the package anytime on carriersā website.
Best Regards,
David
VaporWhale