Same here, couldn’t believe how fast it was when they sent me something from that event… to top it off the product I was supposed to receive was out of stock and I was offered a different product (a Joytech eVic VTwo instead) about 20 or so more dollars than the original I had put in the forum. Vaping on it as we speak. And I received it, as well… in 3 days.
nods… I was (and still am) pretty impressed with @Heaven_Gifts shipping (and both the customer service and willingness to do the event) I can’t get local mail that quick. Now I do have another order that I am waiting on… but tracking has it here in a couple more days.
We’re in the same boat. Their communication is impressive as well. Waiting on another order from them but should be in soon
I was walking back into work after the last post and my wife called letting me know I got a package from China “… it says it is a pipe…” lol. I had to quickly explain customs to her… yeap… reasonable shipping, took a little over a week… I think, 2 new Therome tanks (however they are spelt).
Lol “it says it’s a pipe”.
I was just looking… says “metal tube” lol
And for @VaporWhale.com I did respond to that email you sent… please refund my money was my response in case it went into your spam box or something.
Hi,
We have cancelled the order, our financial colleague will operate the refund progress for you, so sorry for the inconvenience on ipv stocking issue
Best Regards,
VaporWhale team
Seems like your still trying to work out some challenges. I get it, one of my favorite flavorings supplies recently screwed up. They were my top supplier, now my number 2 since it was their 2nd mistake. When a failure happens just dust yourself off and try again. Just keep in mind USA customers are demanding but loyal.
Maybe try and get something creative like heavengifts going. Personally I don’t need anything for free. But maybe a contest for 10 rda’s 10 winners may give you a chance to demonstrate your shipping abilities. I know you were working with your shipping department, hopefully you could try and do a good faith attempt/demonstration on shipping. Just a thought.
@VaporWhale.com my refund still has not been processed back to PayPal. Will you please, refund my cancelled order.
wow the refunds are even super slow!
All I can say is grrrrr. And poop. Hopefully this gets sorted out.
Why am I not surprised… at this point they can really care less. Horrible vendor.
Sounds like it is time to file a complaint with PayPal.
You have been way more tolerant than I would have ever been already.
Not a good thing for a “santa” to say lol
Just truthful after all I manage around the world with a sleigh and reindeer overnight every year LOL.
There company slogan should be We are Masters of telling a WHALE of a STORY.
FWIW
I did receive my refund into Paypal today
Never again!!! Redicoulos situation that ended up being. Glad you got your money back bro.