I made my last order before TPD. I also ordered a small 1litre PG, there was a delay in receiving the nic and pg (1 week). They sent me 2.5litres of pg instead of 1L along with my order of nic as way of an apology, that impressed me.
I've since looked on their site and yes, the nicotine has disappeared. It does indeed look like I was misinformed by their staff which was correctly picked up by some knowledgeable members of ELR. I suspect trying to order nic from them now will draw a blank.