@Jordan26 You had me @ “It was dark brown”. Yeah, I’d say they are full of $%^&##%^. I’ve NEVER received an order of ANY shade of brown NIC before, and I probably wouldn’t use any more of that NIC if I was you. Dark color, harsh, say no more. Toss it, if they won’t refund your money, take them off the list, and go elsewhere.
I don’t know where you are storing your NIC, but in amber glass bottles, in your freezer would be the best, just in case you get some NOT dark brown NIC, and you want to keep it that way.